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A fatal, non-recoverable error has occurred

Technical information (for support personel):

Error Message
The connection to the database failed:
Affected Elements
MySQL.OpenConnection();
The error occurred on or near: mysql_connect(): Server is running in --secure-auth mode, but '372676_vanadmin'@'10.187.249.244' has a password in the old format; please change the password to the new format

For additional support documentation, visit the Lussumo Documentation website at: lussumo.com/docs